ComfyMe.com

• ComfyMe.com isn't just a baby store: it's a new parent store. Being parents or parents-to-be there's a lot to take into account, and the choices can be overwhelming. Our goal is to make your job a whole lot easier -- not by offering everything out there, but by offering the best of everything out there. In other words, we've done the homework for you. Our collection includes all your must-have baby items, pre-sorted to include only the most healthy, stylish and innovative products available -- from fun, bright bedding to gear, baby care, and more.

• Our knowledgeable staff is here to answer any of your questions 24/7. Customer service is the key when shopping online, and we want you to know that we care and are always here to help and guide you in finding the perfect product. You are what are important to us. If you can not find an item on our website, we will help you find it even though it might mean you will not purchase the product from us.

• ComfyMe.com cares about the environment. Many of our products are stored directly at our vendor’s warehouse, which helps eliminate unnecessary pollution of having products shipped first to us and then to our customers. This also allows for faster shipping.

• ComfyMe.com offers free shipping on hundreds of items, and in most cases you do not need to pay sales tax on your purchases. We only charge sales tax on orders shipped to Florida.

We want you to be satisfied with your purchase, so if you would like to return or exchange an item please contact us at support@comfyme.com for a Return Merchandise Authorization number (RMA#) within 14 days of receiving it. We do not issue credits for unauthorized returns.

Some items may not be returned or exchanged, but we note such restrictions on the product detail page.

To qualify for a refund, all items must be returned in its original condition, including the original packaging, containers, documentation, warranty cards, manuals, and/or accessories. Please do not mark or deface original manufacturer packaging in any manner. We will not accept returns if the item and its packaging is not in its original condition and will return such items to you at your cost. If you reject that return shipment, ComfyMe.com reserves the right to liquidate the inventory and withhold credit. Please note that shipping fees are non-refundable, even if your order was purchased with a free shipping offer. If you purchased the items with a free shipping special, the full shipping charges will be deducted from your refund.

For your protection, we recommend you use FedEx, UPS, the US Postal Service or any other delivery service with delivery and tracking capabilities. The customer is responsible for all shipping and packaging costs related to exchanging or returning an item. We are not responsible for lost or misdirected returns. We cannot accept returns COD. Items received after 14 days will only be accepted for store credit.

We work hard to process returns as quickly as possible. Please allow 10 to 14 days after we receive the items before receiving your credit or exchange.

At ComfyMe.com, we strive to provide great customer service. We wish we could accept all exchanges and returns without any questions or limitations, but that is just not possible. Thank you for honoring these exchange and return policies, so that we can continue to provide you a large selection of quality products.

Occasionally, we may take your order and consequently discover that the item is not available for shipping (i.e., it is backordered, sold out, damaged or defective). In such cases, we will notify you via email of the status and do our utmost to fulfill the order as soon as possible. You will also have the option to cancel the order.